Billing Questions - Blue Tusk Digital

What are you trying to achieve?

Where do you advertise?

Jess Hennessey, Director of Digital Marketing

“Working with Blue Tusk has been amazing. Our clients have seen amazing returns and positive ROI. They are confident in their work as they are able to explain it clearly and logically. They are very responsive and trustworthy.”

What is your reach?

Do you need leads or sales?

What’s your monthly ad spend?

your website

your first name

your title

your work email (privacy policy)

your phone number

I have read the Terms & Privacy Policy

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How do I update my billing information?

If you need to update your credit card on file, please contact your account rep directly. They’ll provide you with the next steps necessary. 👍

What types of credit cards do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX, Discover). 💳

Do you accept ACH?

Yes, we do. To pay via ACH, please complete the ACH Authorization Payment Form and email it to billing@bluetuskdigital.com. We’ll send you a confirmation email once your billing account has been updated. 😉

What should I do if my payment fails?

If your bill payment fails, please contact your account rep directly. If you need to update your payment method, we’ll provide you with the next steps necessary. If you continue to have issues processing the payment, then contact your bank for assistance. 🙃

When can I expect my account to be charged?

Your can expect your account to be charged every 1st of the month. 📅

Will I receive invoices?

Customers are automatically emailed paid invoices every first of the month. 📥

What payment gateway do you use?

We use Stripe, an established, secure payment gateway to process your credit card or ACH payment. 💰

Do you offer any refunds?

Unfortunately, we don’t provide any refunds under any circumstances. 👌

Can I pause services if I’m on a long-term agreement?

We don’t provide the option to pause services. 🫣

Jose Suarez, Executive Director

I have been a customer of Blue Tusk Digital for several years. We have easily calculated our ROI on this investment at over 400% resulting in our school having a two-year waiting list for admission and ensuring our continued growth. I would highly recommend their management services to anyone wanting to move their company forward in this social media-rich field.